Blog category: Wider Market
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May 17, 2012
How satisfied are your customers?
I am so excited by good customer service that I will go out of my way to communicate my subsequent satisfaction to anyone, quite frankly, that will listen. But much to my horror, I increasingly find myself sounding like a not so entertaining episode of grumpy old women, in my frustration at how many organisations [...]
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May 13, 2012
Higher Education, it’s a global economy
Does the UK Higher Education market need to up its game or does the Government need to invest more in its future? A recent report for Universities 21* on international education, put the UK second for university research and teaching but 27th for spending on higher education. The report highlighted that we continue to spend [...]
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May 9, 2012
Dirty, dirty, data! Have you spring cleaned your database?
Two of the sessions at the Kx User Forum that were practically standing room only were ‘The Benefits of a Clean Database’ and ‘Business Analysis Reporting – Best Practice’. Now I do not want to get all Kim and Aggie on you, but is your database in need of a bit of a spring clean? [...]
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May 3, 2012
What were the student hot topic of conversation at the Kinetic User Forum? Part 3
Student Round Table – Consider the issues around induction for non Kx contracted students. The Student Induction process is obviously vital in introducing the student to University life and ensuring a smooth transition into Higher Education. Discussing the best way to manage this process for students that are not allocated or contracted in KxStudent stimulated [...]
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May 1, 2012
The importance of continuous training
If you always do what you always did, you always get what you always got We all know we pick up bad habits. We can all argue that we are too busy to take time out of our busy schedules and financial pressures mean that it is ever more important to be able to justify [...]
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Recent posts
- How satisfied are your customers?
- Higher Education, it’s a global economy
- Dirty, dirty, data! Have you spring cleaned your database?
- What were the student hot topic of conversation at the Kinetic User Forum? Part 3
- The importance of continuous training
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