Kinetic Solutions blog
Are you using your Student Accommodation, Conferencing or Event Management Software to its full advantage?
Posted: February 20, 2012 Category: Wider Market Tags: None
The fatal to do list that gets ever longer. The guilty knowledge you could be doing things differently. The head in hand moments that there must be a better way! We are all guilty of some or all of the above and we know from the feedback the Account management and Support teams give us, that not utilising the full potential of your Kx software consistently remains by far the biggest recurring theme. Fear not however, you are not alone. A survey* by David Sims, TMC.net, found that ‘four fifths of senior executives reported that their biggest challenge is getting their staff to use the system that they had installed and a further 43% of respondents said they use less than half the functionality of their existing systems.’
In an evolving business we appreciate that commercial goals shift, teams change and finding time to step back from your business to objectively evaluate is sometimes easier said than done! With this in mind we have looked at ways in which we can support our client base to get the most from its Kx software.
Whether its refresher training on a workshop, remote system and database checks, an operational business review, interface system checks or ongoing consultancy as part of a bigger project; we can help to provide a starting point to answer some of the questions you may already have been asking or highlight new areas that we think you should look at.
For further information and to take the first step in letting us help make your job easier, contact your account manager or email patriciasblog@kinetic-solutions.co.uk
Patriciasblog.
* (2007) CRM Adoption ‘Biggest Problem’ in 83 Percent of Cases
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