Who uses our software

Why our customers choose Kinetic Solutions and Kx

In their own words, let our customers tell you about the benefits of working with Kinetic Solutions and why they are happy they chose Kx. Our customers find KxConferencing and KxStudent to be the most comprehensive tools for student accommodation, conference and event management on the market. Explore the difference that working with our staff has made for them and why Kinetic Solutions is unparalleled in our commitment to our customers. See what they say.

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  University of Manchester

  "We are pleased to report that out of all the students that were eligible, we have had a 94% response rate to E-induction. I believe this has been one of the most successful processes we have introduced in partnership with Kx. Our only concern is we have not left much room for improvement for next year! Thanks for all your help, "

  Sandra Davidson - Business Application Support ManagerUniversity of Manchester

  
  
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  Edinburgh University

  "We wanted software that would provide us with a full picture of what was happening across the University’s student accommodation and conference and event activities. Kx will allow us to produce detailed reports, which means we manage our assets far more effectively. But our decision to change to Kx was clinched by Kinetic’s attitude – they listened to us about the needs of our business and provided flexible, powerful software that fully meets those needs."

  Richard Kington - Director of Accommodation ServicesEdinburgh University

  
  
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  Opal Property Group

  "I have worked with Kinetic Solutions in my Role as a Director of Trading Services at UMIST, as Director of Sports Trading and Residential Services at the University of Manchester and as a strategic Support Consultant for the Opal Property Group. My reason for loyalty to Kinetic is simple, they have always delivered what they agreed to without cost overruns and at a very competitive price. They are a software provider who engage in an entirely professional and trustworthy partnership both in product development and the supply of high quality software management systems for student residence management and conference centre management.. I have no hesitation in recommending them."

  Andrew Yates - Strategic Support ConsultantOpal Property Group

  
  
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  Jesus College Oxford

  "I would like to let you know how excellent Dali has been in supporting us and our Oxford way of doing things. He has been absolutely brilliant and is a real credit to Kinetic. Thanks to all your team for the support that has made this project so easy!"

  Ned Ramsay - Systems ManagerJesus College Oxford

  
  
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  Kx Catering has saved hours of admin!

  "By using KxCatering on implementation, the system has saved at least 35 hours of admin time a week and potentially the same again in finance with the interface."

  Ann Burgess - Commercial Services ManagerUniversity of Cumbria

  
  
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  Success for University of Nebraska-Lincoln!

  "University of Nebraska-Lincoln were kind enough to mention Kinetic Solutions and our support of their needs in organising the 2010 Special Olympics National Games, when they were recognised for “Outstanding Institutional Achievement Award” at the ACCED-I Conference in the US last week."

  
  
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  SQL for Beginners Training

  "The course covered exactly what we need to start getting reports out of Kx. With hardly any SQL skills John made understanding SQL for beginners easy. He delivered a good session and did go the extra mile to put together at short notice a list of tables we might be using often. I am grateful for that because It has made the difference as I have been able to generate reports quickly since I have been back in the office. The book given to us is excellent for reference as well. So it was well worth it!"

  Ronke Alawode - Application AnalystKing's College London

  
  
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  Kx Interfaces

  "Kinetic offer the best approach to the issue of cross-system interfaces that I have come across amongst all our application suppliers. They do not make grandiose claims about what their systems can provide. They offer a pragmatic approach which we have found to be extremely flexible and to address pretty much every new issue or problem that we’ve thrown at them. Not only that, but as we have our own programming expertise they are happy, with the appropriate controls and agreements in place, to allow us to trial specific changes to some of the interfaces on our test systems which can then be passed for checking and approval by their technical staff. This saves us time and money and helps us bring new ideas and new approaches to the product which in the long term helps everyone involved."

  John Fell - MIS ManagerUniversity of Essex

  
  
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  Kx User Forum 2011

  "I thought it was an outstanding event and a credit to your organisation. It has certainly given us something to aspire to in terms of thought leadership and engaging with our clients in a more collaborative way."

  Tim DaplynRed Brick Research

  
  
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  Kx User Forum 2011

  "Thank you for arranging and hosting such a thought provoking and informative conference. I really enjoyed the two days and learnt a few new things to put into practice and explore some more."

  Christine Kelly - Head of Revenue and OccupancyThe University of Edinburgh

  
  
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  Kx Conferencing Interface to Syllabus Plus

  "Great news! Have just logged in and we are active from our end! Thanks all for all your work in this process - this really is going to make a massive difference to the time taken to process these on both systems! Brilliant!"

  Caroline Betts - Head of Promotional Activities/Head of UnisecureUniversity of Hertfordshire

  
  
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  Thanks for the remote training

  "Thank you so much for setting up the remote training session. I really found it extremely helpful and fully appreciate all the work they had gone to! Soon we will be using Kx to it's full advantage again! "

  GemmaLady Margaret Hall, Oxford

  
  
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  University of Reading

  "The SQL/Kxplorer workshop was very informative and successfully covered a number of topics in a short space of time. We will now be able to use this knowledge to create specific monthly reports that will help improve our decision making."

  David Storrar - Business Systems SupportUniversity of Reading

  
  
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  The Kinetic Solutions training day has been really helpful

  "I found yesterday really helpful. It has given me a wider knowledge of the set up of Kx and therefore a greater understanding of how it works. I started using it in November 2009 via training sessions with Kx Test and then just with my manager so it was great to get some formal training. I enjoyed the training, it was straight forward and informative and delivered at a good speed. I have leant some helpful tips that I will discuss with my manager to aid with getting contracts out at a faster. The trainer and the venue were both fantastic and I am really glad I attended the course."

  Louise Pemberton - Events AssistantThe University of Manchester

  
  
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  Kx User Forum 2011

  "It was great meeting you at the User Forum and to thank you for arranging a great couple of days. The three of us from Chichester found it a really useful experience meeting the team from Kinetics and also users from other Universities who were able to give us some good advice before we start using the system"

  Andy Carpenter - Conference OfficerUniversity Of Chichester

  
  
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  A great day at the Kinetic Solutions training day

  "I had a great day at the training session thanks. I thought the way you train was really good. The right amount of Kx, without getting the old brain clogged up, and just enough chat and laughing to keep the day interesting. I could quite happily have stayed another couple of hours which is very unusual on a training day."

  Norman Gillson - Conference and Events Co-ordinatorFallowfield Campus

  
  
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  The Møller Centre

  "The team at Kinetic Solutions were extremely welcoming at the recent Marketing Reports workshop I attended. I found the marketing reports training very useful and I am sure I will be able to utilise the information and knowledge I've now gained"

  Christine Hartshorne - Sales & Marketing ExecutiveThe Møller Centre

  
  
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  Ushaw College, Durham

  "Please pass on our thanks to John for the above training. John is an entertaining and knowledgeable trainer, keeping our interest for the whole two days with his enthusiastic approach. We have made great inroads in developing our configuration and I’m confident we remain on target for our live date."

  Keith Salmon - IT ManagerUshaw College

  
  
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  University of St Andrews

  "I've been impressed with the simplicity of the application in terms of usability.  It was very easy to work out what I needed to do to select items to order. I was impressed with how easy it was to drop the ASP variables into our existing standalone web app page skin/style/template.  Only a couple of variables and I was up and running."

  University of St Andrews

  
  
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  University of Greenwich

  "Thank you very much for your time over the past couple of days.  We’ve all been commenting on your significant skill as a trainer."

  Jessica Templeton - Events ManagerUniversity of Greenwich

  
  
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  Kx User Forum 2011

  "I’d just like to pass on the thanks to all of you at Kinetics for an informative and enjoyable two days at the User Forum. There were some very good sessions which fired up my colleagues with ideas for the future. All the Kinetics staff were excellent and very attentive to our needs. Once again, many thanks to you all and we hope to see you again next year."

  Sue Hughes - Student LifeUniversity of Salford

  
  
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  Kx User Forum 2011

  "I would just like to say a huge thank you to you and the rest of the Kinetics team for putting on such a great conference. It was great to network with other KX users and I got a lot out of the workshop sessions"

  Sarah Glossop - Hotel and Conference ServicesAccenture (Kents Hill)

  
  
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  Missenden Abbey

  "Our customer service levels have improved significantly since the installation of Kx. Allocation of bedrooms used to take many hours but is done in a matter of minutes. No longer do we have customers queuing to check in or out."

  Eva Naupauer-Jones - Front of House ManagerMissenden Abbey

  
  
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  Manchester City Council

  "Of the many different software suppliers I have dealt with Kinetic stands out as offering a far better service and to date I can say nothing negative about the support service."

  Jonathan Whittle - Town Hall Services ManagerManchester City Council

  
  
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  Alton Towers

  "Our business has grown by 200% in the last 2 years and without Kx this could not have been managed."

  Katherine Duckworth - Hotels Marketing ManagerAlton Towers

  
  
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  The Studio

  "Using Kx has saved us a substantial amount of time. In fact, I would estimate it’s saved us 10-15 hours a week. These days we have more business than we have conference rooms. While many factors have influenced our expansion, Kx has certainly played a significant part in our success."

  Emma Jennings - Business Development ManagerThe Studio Venue Company

  
  
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  Harper Adams University College

  "We selected Kinetic Solutions as our partner for the implementation of a short course and  hospitality, as well as student accommodation system  as we considered their suite  of Kx systems best reflected the full requirement of our business model ,and provided on-line capability for improved efficiency. As good partners they  listened to our unique needs for short course management and integration with University College systems and were able to support  these. At this stage we are just beginning the implementation so we cannot say yet how successful this will be."

  Chris Taylor - Head of Information SystemsHarper Adams University College

  
  
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  University of Kent

  "I would estimate that we’ve saved in excess of £10,000 in terms of postage, paperwork and man hours previously spent manually processing information. However it’s not just money, the automated procedures are fast, accurate and real time information is accessible to all Kx users (over 60) on campus. The reporting is fantastic. For example, from studying the numerous reports available, we are able to make effective business decisions for the future."

  Kevin Stuckey - Residences and Conference ManagerUniversity of Kent

  
  
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  Warwick University

  "Crucial to the success of our project has been the partnership with Kinetic Solutions. Kinetic has built a system that offers us a complete online process for selling all of our accommodation, both on campus and off campus, from viewing to contract."

  Clive Dove-Dixon - DirectorWarwick University

  
  
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  Liverpool Hope University

  "We’ve seen huge benefits. The functionality is great, and it’s very user friendly. We can easily bring up reports and it’s easy to move to one part of the system to another. One of the best parts from our point of view, though, is that we can alter credits and debits to ensure they’re correct before information ever reaches the central finance system."

  Carol Crawford - Accommodation ManagerLiverpool Hope University

  
  
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  Sundial Conference Group

  "As part of our strategy to deliver an outstanding customer experience in the hospitality industry, we have chosen to partner Kinetic Solutions. The single sales, marketing and event management system will ensure that we communicate the needs and requirements of our loyal customers, whichever venue they choose for their meeting"

  Mark Cooper - Sales DirectorSundial Group

  
  
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  University of Wolverhampton

  "One year after we installed Kx, we had already recouped the cost of the system in efficiency and man-hour savings. That was more than two years ago now and we’re still reaping the benefits."

  Emma Furnival - Assistant Director Business ServicesUniversity of Wolverhampton

  
  
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  Missenden Abbey

  "The Sales and Marketing module is an absolute diamond. The forecasting feature is invaluable; we know instantly if we’re not going to make budget, which means we can get offers out swiftly. We can find out where our business is coming from and where our marketing budget is most effectively spent. Also, if we’re losing business, we can investigate why."

  Nicole Sadd - Business Development ManagerMissenden Abbey

  
  

If you want to find out more about any of these testimonials please get in touch