Who uses our software

Why our customers choose Kinetic Solutions and Kx

In their own words, let our customers tell you about the benefits of working with Kinetic Solutions and why they are happy they chose Kx. Our customers find KxConferencing and KxStudent to be the most comprehensive tools for student accommodation, conference and event management on the market. Explore the difference that working with our staff has made for them and why Kinetic Solutions is unparalleled in our commitment to our customers. See what they say.

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  Edinburgh University

  "We wanted software that would provide us with a full picture of what was happening across the University’s student accommodation and conference and event activities. Kx will allow us to produce detailed reports, which means we manage our assets far more effectively. But our decision to change to Kx was clinched by Kinetic’s attitude – they listened to us about the needs of our business and provided flexible, powerful software that fully meets those needs."

  Richard Kington - Director of Accommodation ServicesEdinburgh University

  
  
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  Opal Property Group

  "I have worked with Kinetic Solutions in my Role as a Director of Trading Services at UMIST, as Director of Sports Trading and Residential Services at the University of Manchester and as a strategic Support Consultant for the Opal Property Group. My reason for loyalty to Kinetic is simple, they have always delivered what they agreed to without cost overruns and at a very competitive price. They are a software provider who engage in an entirely professional and trustworthy partnership both in product development and the supply of high quality software management systems for student residence management and conference centre management.. I have no hesitation in recommending them."

  Andrew Yates - Strategic Support ConsultantOpal Property Group

  
  
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  The Kinetic Solutions training day has been really helpful

  "I found yesterday really helpful. It has given me a wider knowledge of the set up of Kx and therefore a greater understanding of how it works. I started using it in November 2009 via training sessions with Kx Test and then just with my manager so it was great to get some formal training. I enjoyed the training, it was straight forward and informative and delivered at a good speed. I have leant some helpful tips that I will discuss with my manager to aid with getting contracts out at a faster. The trainer and the venue were both fantastic and I am really glad I attended the course."

  Louise Pemberton - Events AssistantThe University of Manchester

  
  
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  A great day at the Kinetic Solutions training day

  "I had a great day at the training session thanks. I thought the way you train was really good. The right amount of Kx, without getting the old brain clogged up, and just enough chat and laughing to keep the day interesting. I could quite happily have stayed another couple of hours which is very unusual on a training day."

  Norman Gillson - Conference and Events Co-ordinatorFallowfield Campus

  
  
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  The Møller Centre

  "The team at Kinetic Solutions were extremely welcoming at the recent Marketing Reports workshop I attended. I found the marketing reports training very useful and I am sure I will be able to utilise the information and knowledge I've now gained"

  Christine Hartshorne - Sales & Marketing ExecutiveThe Møller Centre

  
  
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  Ushaw College, Durham

  "Please pass on our thanks to John for the above training. John is an entertaining and knowledgeable trainer, keeping our interest for the whole two days with his enthusiastic approach. We have made great inroads in developing our configuration and I’m confident we remain on target for our live date."

  Keith Salmon - IT ManagerUshaw College

  
  
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  University of St Andrews

  "I've been impressed with the simplicity of the application in terms of usability.  It was very easy to work out what I needed to do to select items to order. I was impressed with how easy it was to drop the ASP variables into our existing standalone web app page skin/style/template.  Only a couple of variables and I was up and running."

  University of St Andrews

  
  
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  University of Greenwich

  "Thank you very much for your time over the past couple of days.  We’ve all been commenting on your significant skill as a trainer."

  Jessica Templeton - Events ManagerUniversity of Greenwich

  
  
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  Keele University

  "Running the British Transplant Games, is to say the least, a logistical challenge. Each delegate has a whole variety of special needs, including dietary requirements, accommodation, event programs and so on. Using Kx has not only made a vast difference to our administrative efficiency, but it has also enabled us to offer the best possible service to delegates at these events."

  Chris JonesKeele Conference Park

  
  
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  Missenden Abbey

  "Our customer service levels have improved significantly since the installation of Kx. Allocation of bedrooms used to take many hours but is done in a matter of minutes. No longer do we have customers queuing to check in or out."

  Eva Naupauer-Jones - Front of House ManagerMissenden Abbey

  
  
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  Manchester City Council

  "Of the many different software suppliers I have dealt with Kinetic stands out as offering a far better service and to date I can say nothing negative about the support service."

  Jonathan Whittle - Town Hall Services ManagerManchester City Council

  
  
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  Alton Towers

  "Our business has grown by 200% in the last 2 years and without Kx this could not have been managed."

  Katherine Duckworth - Hotels Marketing ManagerAlton Towers

  
  
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  The Studio

  "Using Kx has saved us a substantial amount of time. In fact, I would estimate it’s saved us 10-15 hours a week. These days we have more business than we have conference rooms. While many factors have influenced our expansion, Kx has certainly played a significant part in our success."

  Emma Jennings - Business Development ManagerThe Studio Venue Company

  
  
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  Harper Adams University College

  "We selected Kinetic Solutions as our partner for the implementation of a short course and  hospitality, as well as student accommodation system  as we considered their suite  of Kx systems best reflected the full requirement of our business model ,and provided on-line capability for improved efficiency. As good partners they  listened to our unique needs for short course management and integration with University College systems and were able to support  these. At this stage we are just beginning the implementation so we cannot say yet how successful this will be."

  Chris Taylor - Head of Information SystemsHarper Adams University College

  
  
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  University of Kent

  "I would estimate that we’ve saved in excess of £10,000 in terms of postage, paperwork and man hours previously spent manually processing information. However it’s not just money, the automated procedures are fast, accurate and real time information is accessible to all Kx users (over 60) on campus. The reporting is fantastic. For example, from studying the numerous reports available, we are able to make effective business decisions for the future."

  Kevin Stuckey - Residences and Conference ManagerUniversity of Kent

  
  
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  Warwick University

  "Crucial to the success of our project has been the partnership with Kinetic Solutions. Kinetic has built a system that offers us a complete online process for selling all of our accommodation, both on campus and off campus, from viewing to contract."

  Clive Dove-Dixon - DirectorWarwick University

  
  
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  Liverpool Hope University

  "We’ve seen huge benefits. The functionality is great, and it’s very user friendly. We can easily bring up reports and it’s easy to move to one part of the system to another. One of the best parts from our point of view, though, is that we can alter credits and debits to ensure they’re correct before information ever reaches the central finance system."

  Carol Crawford - Accommodation ManagerLiverpool Hope University

  
  
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  Sundial Conference Group

  "As part of our strategy to deliver an outstanding customer experience in the hospitality industry, we have chosen to partner Kinetic Solutions. The single sales, marketing and event management system will ensure that we communicate the needs and requirements of our loyal customers, whichever venue they choose for their meeting"

  Mark Cooper - Sales DirectorSundial Group

  
  
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  University of Wolverhampton

  "One year after we installed Kx, we had already recouped the cost of the system in efficiency and man-hour savings. That was more than two years ago now and we’re still reaping the benefits."

  Emma Furnival - Assistant Director Business ServicesUniversity of Wolverhampton

  
  
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  Missenden Abbey

  "The Sales and Marketing module is an absolute diamond. The forecasting feature is invaluable; we know instantly if we’re not going to make budget, which means we can get offers out swiftly. We can find out where our business is coming from and where our marketing budget is most effectively spent. Also, if we’re losing business, we can investigate why."

  Nicole Sadd - Business Development ManagerMissenden Abbey

  
  

If you want to find out more about any of these testimonials please get in touch