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Residential Training – Back of House
Recommended to all Conference Sales Kx users who use the Residential Module for transient and group bookings (non-conference business)
This training workshop is ideal for beginners and also experienced users who require a refresher in the functionality of Kx Residential.
The Kinetic training team are here to help you give your new staff the help and support they need.
Here are just some of the areas that will be covered in the training:
- Enquiry handling and checking availability for individual and small group bookings
- Creating a reservation (individuals and groups)
- Residential Reports
- Logging Guest Preferences and Notes
- Amending Reservations
- Requesting a deposit/applying a charge
Minimum number of 5 attendees required for the training to proceed*
Attendees must confirm, providing details of a purchase order 14 days prior to training date and payment is required in advance of the course.
*If the minimum number of attendees are not met, Kinetic Solution reserve the right to change/amend the date, giving at least 7 days notice to all attendees.
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Tip - When you cancel a booking, did you know that clicking the 'Previous Turndowns' button will return all business you have turned down for that date. Why not give them a call to update them on your availability?



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