Our range of additional services support your teams as well as your systems to build continued confidence and success
Training ... when, where and how you need it
Your training at the start of your project provides the base for on-going skills improvements via our training resources and skills packages.
Take advantage of the new video training series covering a wide range of areas with the opportunity for you to suggest new topics, comment...and win!
Our training can also be delivered on-site at your venue and also at our offices - great for getting your team away from the day-job to focus on learning.
Add in skills workshops and free webinars throughout the year, our training team are here to help you and your team.
Consultancy...a fresh pair of eyes
It's a great idea to regularly take stock of how things are going and look for some new opportunities and best practices...and it's the same for your Kx system.
We can work with you to refresh and improve the way your teams work with the software and increase their confidence along the way.
Why not take advantage of one of our system 'Health Checks' to see how you can make more of your Kx system? With options ranging from remote reports through to on-site business process analysis and workshops with your teams, there is a package to suit your team.
Support...on your side, on the phone and on-line
From the start of your project, our experienced UK based team are available to assist with any questions you have.
Customers can log and monitor the progress of their own support calls via the on-line support portal.
The on-line support knowledge base gives our customers access to user guides, release notes and training resources.
User forums...shared experiences and learning
Our annual user forum is a fantastic opportunity for our customers to network and meet the members of the Kinetic Solutions team.
Learn new skills on the various Kx products in our always-popular training workshops.
Combining discussion groups, topic sessions and a lot of fun, the group can share experiences, exchange best practices and help shape our product development plan for the forthcoming year.
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