KxPress Conferencing

KxPress Conferencing software benefits

To compete with the traditional conference centres, venues such as football clubs, museums etc. have to be able to offer a first class service. Using KxPress Conferencing saves time and money and improves accuracy by streamlining the bookings, administration and marketing is crucial in providing excellent customer service.

Maximise Sales and Improve Cash Flow

Instantly check room and catering availability responding immediately to enquiries

KxPress has automatic prompts to help your sale staff remember important sales tasks e.g. follow up calls to recent enquiries, chase unconfirmed events. Mailshot clients on data built up from customer’s profiles and event history – set up targeted campaigns and monitor responses measuring the success of the marketing activity

Reduce Administration Time

Save time, paper, postage and money by sending booking contracts by email

KxPress has many features that reduce administration; these include automatic generation of quotes based on resources added to an event, full audit trail of all changes made to a booking and the recall of previous bookers details saving time on entries. With unlimited user licences all departments can view information via KxPress, which eliminates the need for printing reports

Improve Customer Service

Rapid response to enquiries using live availability screens and ability to generate a proposal instantly

Quotes can be raised automatically based on the resources requested by your client and proposals can be immediately sent via email. Accurate function sheets specifying the event as the customer wants it ensure the service departments deliver the event as planned. Customer profiles can be built up and used to ensure preferences are met

Improve Accuracy and Maximise Revenue

Ensure accurate data appears on contracts and Invoices

Kx automatically pulls data and charges from the resources added to an event. You can ensure that your proposals, contracts and invoices are exactly as they should be. Automation ensures all charges are captured, eliminating the potential for lost revenue

Because KxPress runs in a Windows based environment, your staff will find the conferencing software familiar and easy to use, which makes training simpler ad encourages staff acceptance of a new and more efficient way of working.