Dedicated to customer service and satisfaction
We work in partnership with you through each step of a carefully detailed implementation plan, created specifically for you to ensure your success.
In addition effectively manage all your marketing campaigns, with the result of generating extra revenue.
To compete with the traditional conference centres, venues such as football clubs, museums etc. have to be able to offer a first class service. Using KxPress Conferencing saves time and money and improves accuracy by streamlining the bookings, administration and marketing is crucial in providing excellent customer service.
Instantly check room and catering availability responding immediately to enquiries
Save time, paper, postage and money by sending booking contracts by email
Rapid response to enquiries using live availability screens and ability to generate a proposal instantly
Ensure accurate data appears on contracts and Invoices
Kx automatically pulls data and charges from the resources added to an event. You can ensure that your proposals, contracts and invoices are exactly as they should be. Automation ensures all charges are captured, eliminating the potential for lost revenue
Because KxPress runs in a Windows based environment, your staff will find the conferencing software familiar and easy to use, which makes training simpler ad encourages staff acceptance of a new and more efficient way of working.
Tip - Use the 'Contacts/Companies created since' report on a weekly basis to identify duplicate contacts and companies added. By doing this 5 minute exercise weekly you can help keep your database clean and tidy and ready to use in Mailshots.
You can find these reports in:
Marketing > Companies > Companies created since
Marketing > People > Contacts created since